Terms of service

Welcome to Elite Customs.

Throughout the site, the terms “we”, “us” and “our” refer to Elite Customs. Elite Customs operates this website and online store, including all related products, content, services, and features provided through Shopify.

By visiting our site or purchasing from us, you agree to be bound by these Terms of Service, including any policies referenced within this page.

Please read these Terms carefully before using our website. If you do not agree to these Terms, please do not access or use our Services.

SECTION 1 - ONLINE STORE USE

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You agree not to use our products or Services for any unlawful or unauthorized purpose.

You may not transmit viruses, malicious code, or anything that could damage or interfere with the functionality or security of the website.

SECTION 2 - PRODUCTS & APPAREL

Elite Customs sells made-to-order apparel and custom graphic products including t-shirts, sweatshirts, hoodies, and related merchandise.

We do our best to accurately display product colors, garment styles, and designs. However, colors and appearance may vary slightly depending on device screens, lighting, print placement, and garment dye variations.

Because many items are custom-made or printed to order:

  • Product placement and sizing may vary slightly

  • Minor variations are normal

  • We reserve the right to modify or discontinue products at any time

All product descriptions and pricing are subject to change without notice.

SECTION 3 - ORDERS

By placing an order, you agree that all information provided is accurate and complete.

We reserve the right to refuse, limit, or cancel any order at our discretion, including orders that appear fraudulent, unauthorized, or intended for resale.

Orders cannot be guaranteed for delivery by a specific date unless otherwise stated.

Please review your order carefully before checkout, including:

  • Sizing

  • Shipping address

  • Color selections

  • Product choices

Elite Customs is not responsible for customer errors submitted at checkout.

For return eligibility, please review our Refund Policy.

SECTION 4 - PRICING & BILLING

All prices are listed in USD unless otherwise stated.

Prices may change without notice.

Customers agree to provide current and accurate billing, shipping, and payment information for all purchases.

By submitting payment information, you confirm you are authorized to use the selected payment method.

SECTION 5 - SHIPPING & DELIVERY

Shipping times are estimates only and are not guaranteed.

Elite Customs is not responsible for shipping delays caused by:

  • Carriers

  • Weather

  • Holidays

  • Lost packages

  • Incorrect addresses entered at checkout

  • Events outside our control

Once an order has been transferred to the shipping carrier, responsibility for delivery passes to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All website content including:

  • Logos

  • Graphics

  • Product designs

  • Images

  • Text

  • Branding

  • Artwork

  • Product mockups

are the property of Elite Customs and may not be copied, reproduced, distributed, or used without written permission.

Unauthorized use of our content may violate copyright and trademark laws.

SECTION 7 - THIRD-PARTY SERVICES

Certain features or tools on our website may be provided through third-party platforms including Shopify and payment providers.

We are not responsible for third-party websites, tools, services, or external links.

Your use of third-party services is at your own risk and subject to their terms and policies.

SECTION 8 - PRIVACY

Your submission of personal information through the website is governed by our Privacy Policy.

By using this site, you agree to the collection and use of information as described in our Privacy Policy.

SECTION 9 - CUSTOMER FEEDBACK & REVIEWS

If you submit reviews, comments, photos, suggestions, or other content to Elite Customs, you grant us permission to use, reproduce, publish, and share that content for marketing and promotional purposes.

You agree not to submit unlawful, offensive, misleading, or infringing content.

SECTION 10 - ERRORS & INACCURACIES

Occasionally there may be information on our site containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping times, or availability.

We reserve the right to correct any errors and update information at any time without prior notice.

SECTION 11 - PROHIBITED USES

You may not use this website:

  • For unlawful purposes

  • To violate intellectual property rights

  • To spread malware or malicious code

  • To harass, abuse, or harm others

  • To interfere with website security or functionality

  • To scrape, duplicate, or exploit website content without permission

Violation of these Terms may result in termination of access to our Services.

SECTION 12 - DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available” without warranties of any kind, either express or implied.

Elite Customs does not guarantee that:

  • The website will always be uninterrupted or error-free

  • Product colors will appear exactly the same on all devices

  • Shipping timelines will always be met

Your use of the website and Services is at your own risk.

SECTION 13 - LIMITATION OF LIABILITY

Elite Customs shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Services or products.

Our total liability shall not exceed the amount paid for the purchased product.

SECTION 14 - CHANGES TO TERMS

We reserve the right to update or modify these Terms of Service at any time.

Changes will take effect immediately upon posting to the website.

Your continued use of the website following any changes constitutes acceptance of those changes.

SECTION 15 - CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

Elite Customs
Email: info@elitecustoms.com

Business Address:
[INSERT BUSINESS ADDRESS]

Phone Number:
[INSERT BUSINESS PHONE NUMBER]