Shipping policy
At Elite Customs, every item is made to order with care and attention to detail. Please review our shipping policy below before placing your order.
Processing Time
All apparel is made to order.
Please allow approximately 6–8 business days for processing before your order ships.
Processing time is separate from the shipping speed selected at checkout.
Please note:
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Orders placed during holidays, sales, launches, or high-volume periods may require additional processing time
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Custom or personalized items may take longer to produce
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Order changes requested after purchase may delay fulfillment
Shipping Times
Once your order has been processed and shipped, delivery times will depend on the shipping method selected at checkout.
Selecting expedited shipping only speeds up the shipping transit time — it does not reduce processing or production time.
Estimated shipping times provided at checkout are estimates only and are not guaranteed.
Shipping Carriers
We ship orders using trusted carriers such as:
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USPS
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UPS
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FedEx
Available shipping methods and rates will be displayed during checkout based on your location.
Tracking Information
Once your order ships, you will receive a shipping confirmation email with tracking information.
Please allow up to 24–48 hours for tracking updates to appear after shipment.
Incorrect Addresses
Customers are responsible for entering the correct shipping address at checkout.
Elite Customs is not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an address error, please contact us immediately at:
We cannot guarantee address changes once production or shipping has begun.
Lost, Delayed, or Stolen Packages
Elite Customs is not responsible for:
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Shipping carrier delays
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Lost or stolen packages marked as delivered
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Weather-related delays
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Delivery issues caused by carriers
If your package is marked as delivered but cannot be located, please contact the shipping carrier directly to file a claim.
International Shipping
International shipping may be available depending on location.
Please note:
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Delivery times may vary by country
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Customers are responsible for customs fees, import duties, taxes, or additional charges required by their country
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International orders may experience customs delays outside our control
Customer Support
If you have questions regarding your order or shipping, please contact us at:
We appreciate your support and thank you for shopping with Elite Customs.
Every order is created specifically for you, and we’re excited to deliver something you’ll love.